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Terms & Conditions

  • Order Processing Fees—A handling fee of $5.50 is charged per ticket order—regardless of how the ticket is purchased.
  • We offer Print@Home/Digital ticketing.
  • Always Check Your Tickets Carefully—Whether ordering online, by phone or in-person, please check the event, time and date. Call the Box Office at 586.286.2222 as soon as possible if there is a discrepancy.
  • Tickets will be scanned.
  • The Box Office will be open prior to performances to assist with ticket issues or last-minute ticket purchases.
  • Tickets are non-refundable. All sales are final.
  • Concessions may be limited or not available at events and performances.
    • No outside food or drink is allowed.
  • Digital show programs are available online

 While at the Macomb Center

  • Disruptive Persons—Macomb Center reserves the right to remove any patrons who are disruptive or disorderly.
  • Cameras, Cell Phones, and Recording Devices—The photo policy for each performance is posted in the lobby. Flash photography, selfie-sticks and tripods are prohibited at all events for the safety of the performers and the consideration of other patrons.
  • Young Children—Many of our events are not suitable for younger children. While we believe children under the age of four should be exposed to the arts, we must be sensitive to other patrons’ experiences as well. Parents will be asked to remove their child(ren) if they are causing disruptions. Children are encouraged to attend specially designated family performances. Strollers are not allowed in the theater at any time. All children, regardless of age, must have a ticket.
  • Theater Opening—Typically, it is our policy to open the house for seating 30 minutes prior to showtime. 
  • Late Seating—Patrons arriving late may be asked to wait in the lobby until they can be seated safely and at an appropriate time during the performance. The performance may be viewed on television monitors located on the main floor of the lobby until seating can continue.

 Important Information

  • Discounts—If there are multiple discounts available for an event, only one may be applied. 
  • Donors—Donor benefits include advance ticket purchases, special invitations and ticket exchanges. Call 586.286.2251 to find out more.
  • Emergencies—To reach someone at a performance in an emergency, please call the Macomb Community College Police at 586.286.2123.
  • Gift Certificates—Gift Certificates in all amounts are available through the Macomb Center Box Office.
    • May be used to purchase tickets at the Macomb Center for the Performing Arts.
    • May be used to make a donation to support programming at the Macomb Center.
    • Are transferrable—i.e., you can gift/give your gift certificate to a family member, friend, or coworker, etc.
    • May NOT be redeemed for cash.
  • Groups of 10 or more—may be eligible for a discount; call 586.286.2021 to speak to a group sales coordinator.
  • Inclement Weather—In cases of extreme weather conditions, performances at the Macomb Center will go on as scheduled unless the performers/artists are unable to arrive at or travel to the venue. Should weather force a reschedule of the performance tickets will be valid for the rescheduled date.
  • Lost and Found—Lost items may be retrieved from Macomb Community College Police. For more information call 586.286.2123.
  • Lost Tickets—Call the Box Office at 586.286.2222. Once your purchase is verified, duplicates will be issued.
  • Military—Military (Active/Retired) personnel may be eligible for a discount; please contact the Box Office for more information. 
  • Performance Content—The Macomb Center prides itself on offering a diverse selection of arts entertainment. Not all productions may appeal to, or be appropriate for, every person or for all ages. Therefore, patrons are encouraged to familiarize themselves with the shows we offer in order to make informed decisions prior to purchasing tickets.
  • Senior Citizens—Senior citizen status is considered to be 60 years of age or better; please contact the Box Office for eligible discounts.
  • Special Needs—Macomb Center strives to meet the special needs of patrons, including those in wheelchairs and the visually and hearing impaired. We provide large-print programs, sign language, barrier-free parking and assisted listening devices. For more information about accessibility, contact 586.286.2222 at least two weeks prior to the event.
  • Tobacco and e-cigarettes—Macomb Community College is a tobacco-free campus. Please refrain from smoking or using vaping devices in or near the venue entrances. There are limited designated smoking areas on campus.
  • Third Party Ticket Sellers/Brokers—The Macomb Center is the only authorized ticket seller for events at the venue. We do not have agreements with or sanction other outlets to sell or resell tickets. Tickets purchased from other sellers may be at inflated prices, have exorbitant fees and may not be valid. We are not able to guarantee entry with tickets purchased from third parties. Should a concert be cancelled or rescheduled, we are unable to notify or offer refunds or exchanges to tickets holders that purchased through any avenue other than the Macomb Center Box Office. All ticket orders should be made through our official website: MacombCenter.com or through our Box Office at 586.286.2222.
  • Artists, programs and pricing are subject to change.

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